For high quality results, we need high quality image files, so please pay attention to the information available on this page.

  • Please follow our embroidery guidelines: graphics that do not meet our guidelines might not be embroidered correctly.
  • We’ll convert your file to a format that the embroidery supports known as digitization. We don’t accept embroidery file types you have digitized yourself.
  • Each style of embroidery (3D Puff or Flat embroidery) requires a separate digitized file, $10 per file.
  • Embroidery for side graphics is additional $3 per side.

If you wish to embroider only one side of the product, leaving the front blank, you will not be charged an additional $3.


Graphic placement


3D Puff: a technique where embroidery is raised. Used mostly for big shapes.


Flat embroidery: A technique where stitches are embroidered flat on the hat. Used mostly for small details.


Note: We don’t offer 3D Puff for side logos.


Front embroidery area

5.5″ W x 2.5″ H

Side embroidery area

3″ W x 1.5″ H

o      Can be placed on both sides


  • Front embroidery area –

4.5″ W x 1.75″ H


Must follow embroidery file guidelines

  1. Use solid shapes only

Do not include photographic imagery: no gradients, no blends.

  1. Use solid colors only

Use only solid colors. Maximum of 16 colors per design.

  1. Outline your fonts

All fonts in the embroidery files should be converted to outlines so you don’t have to send over the font files.

  1. Font and detail size

  • Fonts and details in Flat embroidery should be a minimum of 0.5” high for upper case letters and 0.5” for lower case letters.
  • For 3D Puff, the minimum width for letters is 0.75”.
  • For side logos, there’s a maximum of 10 characters per 2” line.
  1. Object thickness

  • For Flat embroidery, the minimum thickness for shapes is 0.05”, the maximum thickness: 0.3”.
  • For 3D Puff, the minimum thickness for shapes is 0.3”. There’s a minimum of 0.1” spacing between 3D objects.
  • If you want to outline objects with a different color, the line thickness must be a minimum of 0.2”.
  1. Background

Background color must be transparent.

  1. File formats

Vector graphics files (AI, PDF, EPS) are highly recommended. If you don’t have vector files available, raster graphics (PNG) can be used as well if the resolution is at least 300 dpi. We don’t accept embroidery file types you have digitized yourself.

Important embroidery facts

If your design is too complex – it contains lots of intricate details (small text, delicate lines, etc.) or gradients – we’ll need to contact you to revise your graphic.

If your design covers most of the maximum embroidery area, it may exceed the limit of 10,000 stitches. In that case we’ll either ask you to revise your graphic, or simply downscale it to reduce the stitch count.

Due to the high elasticity of beanies and slouch beanies, designs on these items may not be uniformly embroidered or justified.

Once digitized, we can only adjust the size of the file by 10%. Be sure to submit graphics that are true to size.